GETTING STARTED

Starting Your Journey

Everything you need to know about beginning your transformation

Getting started is simple! First, fill out our application form to see if you're a good fit for our programs. Once approved, you'll schedule a free consultation call where we'll discuss your goals, challenges, and create a personalized plan. From there, we'll match you with the perfect coach and you'll begin your transformation journey with full support every step of the way.

Absolutely not! We work with clients at all fitness levels - from complete beginners to experienced athletes. Our programs are fully customized to your current fitness level, lifestyle, and goals. Whether you're stepping into a gym for the first time or looking to break through a plateau, we'll meet you exactly where you are and create a plan that works for you.

We customize your program based on the equipment you have available. Whether you train at a fully equipped gym, have a home setup, or just have a pair of dumbbells and resistance bands - we'll create an effective program that works with your resources. During your consultation, we'll discuss your training environment and design workouts accordingly.

Most clients start noticing changes in energy and confidence within the first 2-3 weeks. Physical transformations typically become visible around 4-6 weeks, with significant results by 12 weeks. However, everyone's journey is unique and depends on factors like starting point, consistency, and individual goals. Our focus is on sustainable, long-term transformation - not quick fixes that don't last.

PROGRAMS & COACHING

About Our Programs

Understanding how our coaching works and what to expect

Every Team Edge program includes:

Personalized Training Plans: Custom workout programs tailored to your goals and equipment
Custom Nutrition Guidance: Macro calculations and meal planning suited to your lifestyle
1-on-1 Coach Access: Direct communication with your dedicated coach via app messaging
Weekly Check-ins: Progress reviews, adjustments, and accountability
Educational Resources: Access to our library of training and nutrition guides
Community Support: Private group access with other clients for motivation and tips

Team Edge offers fully online coaching, which means you can train anywhere in the world with internet access. All communication happens through our coaching app where you'll receive your programs, track workouts, submit check-ins, and message your coach. This format gives you the flexibility to train on your schedule while still receiving personalized support and accountability.

You'll have daily access to your coach through the app for questions, support, and guidance. We conduct formal weekly check-ins where you'll submit progress updates (photos, measurements, performance metrics) and receive detailed feedback and program adjustments. Many clients also message their coach throughout the week for form checks, motivation, or quick questions - we're here to support you whenever you need us.

Absolutely. We work with many clients who have injuries, medical conditions, or physical limitations. During your consultation, we'll discuss any concerns and create a program that works around your limitations while still helping you achieve your goals. We always recommend consulting with your healthcare provider before starting any new fitness program, and we'll collaborate to ensure your training is safe and effective.

No problem! One of the biggest advantages of our online coaching is flexibility. We can adapt your program for travel, provide hotel/bodyweight workout alternatives, adjust training days based on your schedule, and modify nutrition plans for different situations. Many of our clients are busy professionals, frequent travelers, or have unpredictable schedules - we're experts at making fitness work with your lifestyle, not against it.

PRICING & PAYMENT

Investment & Payment Options

Understanding the cost and value of your transformation

Our coaching programs are customized based on your goals and needs, so pricing varies. We offer different tiers and package options to fit various budgets and commitment levels. During your free consultation call, we'll discuss your goals and recommend the best program option for you with transparent pricing. Visit our Services page to see our program options and starting prices.

We accept all major credit cards, debit cards, and offer flexible payment plans. You can choose to pay monthly, quarterly, or save with our discounted upfront payment options. All payments are securely processed through our coaching platform, and you'll receive automatic receipts for your records.

We recommend a minimum 3-month commitment to see meaningful results and build lasting habits. However, we understand that everyone's situation is different. We offer various program lengths from 3, 6, or 12 months, with longer commitments receiving better rates. We'll discuss the best timeframe for your goals during your consultation.

We offer a 30-day money-back guarantee. If you follow the program as prescribed, complete your weekly check-ins, and aren't satisfied with your experience in the first 30 days, we'll provide a full refund. We're confident in the quality of our coaching and want you to feel secure in your investment. Our goal is your success, and we stand behind our programs.

No hidden fees! Your coaching fee includes everything: personalized programs, nutrition guidance, unlimited coach communication, weekly check-ins, and access to all educational resources. The only additional costs would be your own gym membership (if needed), groceries for your meal plan, and any supplements you choose to take (which are never required). We believe in transparent pricing with no surprises.

SUPPORT & POLICIES

Support & General Questions

Additional information about our services and policies

Life happens, and we understand that. If you need to pause your coaching due to illness, injury, travel, or personal circumstances, we offer pause options (typically up to 30 days) depending on your program. For cancellations, we require 30 days notice and will work with you to complete your current billing cycle. Contact your coach or our support team to discuss your situation - we're flexible and want to support you through all of life's challenges.

We use a professional coaching platform app (available for iOS and Android) where you'll access your workout programs, nutrition plans, track progress, submit check-ins, and message your coach. The app is user-friendly and includes video demonstrations for all exercises, progress photo storage, and measurement tracking. You'll receive detailed setup instructions and a platform walkthrough when you join.

Yes! As an online coaching business, we work with clients all over the world. We have experience coaching in different time zones and can accommodate your schedule regardless of location. Our coaches are skilled at converting weights/measurements to metric or imperial as needed, and we can adapt nutrition recommendations based on food availability in your region.

For technical issues with the app or platform, you can contact our support team at [email protected] or use the contact form on our website. We typically respond within 24 hours. For coaching-related questions, always reach out to your assigned coach first through the app messaging system. We're here to ensure your experience is smooth and successful.

We focus on three key differentiators:

True 1-on-1 Coaching: You get a dedicated coach, not a template program or automated responses
Sustainable Approach: We teach you how to maintain results for life, not just achieve a quick transformation
Holistic Focus: We address training, nutrition, mindset, and lifestyle - because lasting change requires all of them

Our coaches genuinely care about your success and invest time in understanding you as an individual, not just another client number.

Frequently Asked Questions

Starting Your Journey

About Our Programs

Investment & Payment Options

Support & General Questions

We're Here to Help!